1. Information We Collect
Personal Information:
- First name
- Username
- Password (encrypted)
- Email address (optional, for
- account recovery)
- Age range (optional, for
- matching preferences)
- Interests (optional, for
- future matching features)
Usage Information:
- Connection times and duration
- Activities selected (chat, movies, games)
- Technical information (browser type, device type, IP address)
2. What We DO NOT Collect or Store
TLC does NOT:
- Record or store video conversations
- Record or store audio from your calls
- Save chat logs or conversation content
- Collect sensitive personal information (SSN, financial information, health information)
- Track your location beyond general region for service optimization
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Facilitate connections between users
- Improve user experience and platform functionality
- Communicate with you about service updates
- Ensure platform security and prevent abuse
- Comply with legal obligations
4. Information Sharing
We do NOT sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers (video API, hosting) who assist in operating our platform. These providers are contractually obligated to maintain confidentiality.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
- Safety and Protection: We may disclose information when we believe it is necessary to prevent harm, protect our rights, or investigate potential violations of our Terms.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for all data transmission
- Encrypted storage of passwords and sensitive data
- Secure video connections through trusted API providers
- Regular security audits and updates
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of promotional communications
- Withdraw consent for data processing (where applicable)
7. Cookies and Tracking
We use essential cookies to maintain your session and ensure platform functionality. We do not use tracking cookies for advertising purposes.
8. Children's Privacy
All content, features, and functionality on TLC, including but not limited to text, graphics, logos, and software, are the exclusive property of The Listening Companions Tree and are protected by United States and international copyright, trademark, and other intellectual property laws.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new effective date.